Vendor Terms & Conditions
Trynco Vendor Terms
When you sign up to become a vendor on the Trynco platform, you agree to abide by these Vendor Terms ("Terms"). These Terms cover details about the aspects of the Trynco platform relevant to vendors and are incorporated by reference into our
Terms of Use the general terms that govern your use of our Services. Any capitalized terms that aren't defined in these Terms are defined as specified in the Terms of Use.
As a vendor, you are contracting directly with Unicorn Consulting Services, LLC (a Florida Limited Liability Company in the United States).
1. Vendor Obligations
As a vendor, you are responsible for all content that you post ("Submitted Content").
You represent and warrant that:
- you will provide and maintain accurate account information;
- you own or have the necessary licenses, rights, consents, permissions, and authority to authorize Trynco to use your Submitted Content as specified in these Terms and the Terms of Use;
- your Submitted Content will not infringe or misappropriate any third party's intellectual property rights;
- you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
- you will ensure a quality of service that corresponds with the standards of your industry.
You warrant that you will not:
- post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;
- post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
- engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
- frame or embed the Services (such as to embed a free version of a product/ service) or otherwise circumvent the Services;
- impersonate another person or gain unauthorized access to another person's account;
- interfere with or otherwise prevent other vendors from providing their services or content; or
- abuse Trynco resources, including support services.
2. License to Trynco
You grant Trynco the rights detailed in the Terms if Service to offer, market, and otherwise exploit your Submitted Content. This includes the right to add captions or otherwise modify Submitted Content to ensure accessibility. You also authorize Trynco to sublicense these rights to your Submitted Content to third parties, including to consumers directly and through third parties such as resellers, distributors, affiliate sites, deal sites, and paid advertising on third-party platforms.
Unless otherwise agreed (including within our Promotions Policy) you have the right to remove all or any portion of your Submitted Content from the Services at any time. Except as otherwise agreed, Trynco’s right to sublicense the rights in this section will terminate with respect to new users 60 days after the Submitted Content's removal. However, (1) rights given to consumers before the Submitted Content's removal will continue in accordance with the terms of those licenses (including any grants of lifetime access) and (2) Trynco’s right to use such Submitted Content for marketing purposes shall survive termination.
We may record and use all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant Trynco permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or Trynco’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.
3.1 Trust & Safety Policies
You agree to abide by Trunco’s and other content quality standards or policies prescribed by Trynco from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to Trynco’s approval, which we may grant or deny at our sole discretion.
We reserve the right to remove content, suspend payouts, and/or ban vendors for any reason at any time, without prior notice, including in cases where:
- an vendor or content does not comply with our policies or legal terms (including the Terms of Use);
- content falls below our quality standards or has a negative impact on the customer experience;
- a vendor engages in behavior that might reflect unfavorably on Trynco or bring Trynco into public disrepute, contempt, scandal, or ridicule;
- a vendor engages the services of a marketer or other business partner who violates Trynco's policies;
- a vendor uses the Services in a way that constitutes unfair competition, such as promotion of their off-site business in a way that violates Trynco’s policies; or
- as determined by Trynco in its sole discretion.
3.4 Anti-Piracy Efforts
We partner with anti-piracy vendors to help protect your content from unauthorized use. To enable this protection, you hereby appoint Trynco and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your content, through notice and takedown processes (under applicable copyright laws like the Digital Millennium Copyright Act) and for other efforts to enforce those rights. You grant Trynco and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.
You agree that Trynco and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to legal@trynco.com with the subject line: "Revoke Anti-Piracy Protection Rights" from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.
4. Pricing
4.1 Price Setting
When creating Submitted Content available for purchase on Trynco, you can list your products / services for a fixed price per unit / hour with set amount of hours per price tier or list your services on a consulting basis, where prices are determined based on the task which will be detailed on a contract after negations with the customer, and vendor by Trynco. As a vendor, you are prohibited from soliciting customers on the platform and outside of the platform for any other work, with NO time restriction. If Trynco finds out or suspect a vendor has solicited customer(s), Trynco may warn the vendor to rectify the situation or immediately remove the vendor account permanently with no chance of ever joining the Trynco platform or any of its other businesses.
As a vendor give us permission to share your Submitted Content for free with our employees, with selected partners, and in cases where we need to restore access to accounts who have previously purchased your Submitted Content. You understand that you will not receive compensation in these cases.
4.2 Transaction Taxes
If a customer purchases a product or service in a country that requires Trynco to remit national, state, or local sales or use taxes, value added taxes (VAT), or other similar transaction taxes ("Transaction Taxes"), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due. For purchases through mobile applications, applicable Transaction Taxes are collected by the mobile platform (such as Apple's App Store or Google Play).
5. Payments
5.1 Revenue Share
When a customer purchases your Submitted Content, we calculate the gross amount of the sale as the amount actually received by Trynco from the ("Gross Amount"). From this, we subtract any Transaction Taxes, any mobile platform fees applied to mobile provider checkout sales, a 3% service and processing fee (except in Japan, where we subtract a 4% fee) for any non-mobile provider checkout sales, and any amounts paid to third parties in connection with the Promotional Programs to calculate the net amount of the sale ("Net Amount").
As a vendor, your revenue share for listed content excluding consulting services will be 75% of the Net Amount less any applicable deductions, such as customer refunds. For consulting services, prices vary based on each project. Prices / rates will be discussed with prospective vendors prior to commencing each project. If we change this payment rate, we will provide you 30 days notice using prominent means, such as via email or by posting a notice through our Services.
Trynco makes all vendors payments in U.S. dollars (USD) regardless of the currency with which the sale was made. Trynco is not responsible for your foreign currency conversion fees, wiring fees, or any other processing fees that you may incur. Your revenue report will show the sales price (in local currency) and your converted revenue amount (in USD).
5.2 Receiving Payments
For us to pay you in a timely manner, you must own a PayPal, or U.S. bank account (for U.S. residents only) in good standing and must keep us informed of the correct email associated with your account. You must also provide any identifying information or tax documentation (such as a W-9 or W-8) necessary for payment of amounts due, and you agree that we have the right to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for any taxes on your income.
Depending on the applicable revenue share model, payment will be made within 45 days of the end of the month in which (a) we receive the fee for a content or (b) the relevant content consumption occurred.
As a vendor, you are responsible for determining whether you are eligible to be paid by a U.S. company. We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.
If we cannot settle funds into your payment account after the period of time set forth by your state, country, or other government authority in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by submitting those funds to the appropriate government authority as required by law.
5.3 Refunds
You acknowledge and agree that customers have the right to receive a refund. Vendors will not receive any revenue from transactions for which a refund has been granted.
If a customer asks for a refund after we have paid the relevant vendor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the vendor or (2) where no further payments are due to the vendor or the payments are insufficient to cover the refunded amounts, require the vendor to refund any amounts refunded to customers for the vendor’s Submitted Content.
6. Trademarks
While you are a published vendor and subject to the requirements below, you may use our trademarks where we authorize you to do so.
You must:
- only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish;
- only use our trademarks in connection with the promotion and sale of your Submitted Content available on Trynco or your participation on Trynco; and
- immediately comply if we request that you discontinue use.
You must not:
- use our trademarks in a misleading or disparaging way;
- use our trademarks in a way that implies that we endorse, sponsor, or approve of your Submitted Content or services; or
- use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.
7. Deleting Your Account
Instructions on how to delete your vendor account are available upon request from help@trynco.com. We'll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if customers have previously enrolled in your Submitted Content, your name and that Submitted Content may remain accessible to those customers after your account is deleted. If you need help or encounter difficulty deleting your account, you can contact us via help@trynco.com
8. Miscellaneous Legal Terms
8.1 Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Trynco reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
8.2 Translations
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
8.3 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
8.4 Survival
The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to Trynco), 3.3 (Relationship to Other Users), 5.2 (Receiving Payments), 5.4 (Refunds), 7 (Deleting Your Account), and 8 (Miscellaneous Legal Terms).
9. How to Contact Us
The best way to get in touch with us is to contact via help@trynco.com. We'd love to hear your questions, concerns, and feedback about our Services.